Huawei eSpace U2990 is an ACD platform specifically designed for high-end large enterprise contact centers. Highly comply with IMS/NGN oriented architecture, and integrated narrowband & broadband access platform reduces the contact centre integration challenges, time-to-market and cost per port.
It adopts advanced carrier grade hardware and software platform to ensure high availability and reliability of Contact Centre solution.
It can provide high port density of 720 voice resources per board and can be scaled up to 50000 voice resources, is perfect fit for high-end large contact centre requirements.